Rochdale hoax calls transcripts Oct 08

Call one – Boiler in Kirkholt

Control Operator: Thank you, Fire Service, where is the fire?
Hoax Caller: There is a fire in my boiler. You know my boiler.  I think my boiler has packed up. There is all smoke at the back.
Control Operator: There is smoke from the boiler. What’s your address?
Hoax Caller: Davenshaw Road
Control Operator: Davenshaw Road
Hoax Caller: Yes, Kirkholt
Control Operator: That’s in Kirkholt is it? Whereabouts on Davenshaw Road is it?
Hoax Caller: Pardon?
Control Operator: Whereabouts on Davenshaw Road is it?
Hoax Caller: Facing the club
Control Operator: Facing the club? Facing what club?
Hoax Caller: Kirkholt Working Men’s Club
Control Operator: How come you are ringing from a phonebox?
Hoax Caller: Pardon?
Control Operator: How come you are ringing from a phonebox?
Hoax Caller: Yeh, here outside mate.
Control Operator: Sorry go on…
Hoax Caller: Outside mate
Control Operator: Outside what?
Hoax Caller: My flat
Control Operator: Right ok, we are on the way now
Hoax Caller: Alright mate, thank you very much
Control Operator: We are on the way.

Call two - Boiler in Beal Lane

Control Operator: Hello, what is the address of the fire?
Hoax Caller: I don’t know (voice is muffled and difficult to understand) it’s a boiler what has gone up
Control Operator: A boiler?
Hoax Caller: You know a gas boiler
Control Operator: What’s the address? What road is that on?
Hoax Caller: (very difficult to understand) Just over the railway near the shop
Control Operator: Can you spell that for me please?
Hoax Caller: Pardon?
Control Operator: Can you spell that please?
Hoax Caller: (Says something which again is difficult to understand)
Control Operator: Can you spell the name of the road
Hoax Caller: b.e.a.l, Beal Lane
Control Operator: Beal Lane? And which area is that in? Shaw?
Hoax Caller: Yes
Control Operator: And is it a boiler in a house?
Hoax Caller: I think it’s a boiler mate
Control Operator: In a house?
Hoax Caller: I can’t hear you now as I’m across the road from the pub
Control Operator: In a house?
Hoax Caller: Yep, in a house mate
Control Operator: In a house?
Hoax Caller: Yes
Control Operator: Ok then
Hoax Caller: It’s all smoking from behind
Control Operator: Right, what road leads to Beal Lane?
Hoax Caller: Beal Lane. It’s on Beal Lane itself mate
Control Operator: What road leads to Beal Lane?
Hoax Caller: Err... Err… Gainsbury
Control Operator: Which road?
Hoax Caller: Not Gainsbury, what’s it called? On top?
Control Operator: Is it near Gainsbury Road?
Hoax Caller: Yes, you know if you come from Shaw? Shaw Centre?
Control Operator: Yes?
Hoax Caller: It’s that one there mate
Control Operator: Gainsbury Road is it?
Hoax Caller: Yes
Control Operator: Alright we are on our way to it now
Hoax Caller: Alright mate
Control Operator: Alright
Hoax Caller: Thank you very much.