Manchester Hoax calls appeal

Crew Manager Janet Mills

Hoax calls can cost lives! Help us catch the culprits by listening to the sound clips below to see if you recognise who might be behind the malicious calls.

Janet Mills (pictured) is a Crew Manager in our 999 Control Centre based at our Greater Manchester Fire and Rescue Headquarters in Swinton. Janet and her colleagues have to deal with hoax calls everyday and are aware of how potentially dangerous they can be as they tie up our fire engines when they could be going to real emergencies.

Hoax calls to the emergency services are against the law. In Greater Manchester we record and trace all calls and they can be used as evidence. In the Our Emergency Response section, you can listen to hoax calls from across Greater Manchester but this page is dedicated to catching the hoax callers in Manchester City Centre.

Remember…The maximum penalty for hoax calls offences is imprisonment for up to six months and a fine of £5,000. 

Listen to some real hoax calls made in Manchester City Centre
If you think you know who any of these hoax calls offenders are you can call Crimestoppers NOW anonymously on 0800 555 111.

Pizza Hut
Call one - Windows Media Audio File (534 KB)

Call two - Windows Media Audio File (484 KB)

Read a transcript of the calls

Massage Parlour
Call one - Windows Media Audio File (260 KB)

Call two - Windows Media Audio File (379 KB)

Read a transcript of the calls