Greater Manchester Fire and Rescue Service
146 Bolton Road
Tel: 0161 736 5866
For a FREE Safe and Well visit please call:
The below information has been developed for people with sight, hearing and mobility difficulties and those who care for them. It provides practical advice and tips that will help protect you from the risk of fire.
Hearing impairment tips
Sight impairment tips
Mobility impairment tips
To find out more about fire safety advice for the disabled click here to view the leaflet.
There are hundreds of thousands of deaf, hard of hearing and speech-impaired people in the UK who have a hearing or speech loss that prevents them from using voice telephony to contact the emergency services.
Text Relay is a service provided by BT that enables deaf, deaf-blind, hard of hearing and speech-impaired people who use textphones to make and receive calls to and from hearing people. Text Relay is funded by the UK Communications Providers with the Royal National Institute for Deaf People (RNID) managing the relay assistants who provide the voice to text translation.
A textphone or TalkByText user can contact the emergency services by dialling '18000'. This call will be connected to the 999 services and translated by a Text Relay Assistant. For more information on textphones and the text relay service go to www.textrelay.org
The National Emergency SMS Service (ESMS)
The National Emergency SMS Service is an 'add on' to the existing 18000 service that is available in the UK.
It is a national scheme currently available that allows anyone unable to use voice telephony, to send a text to 999 using their mobile phones, which gets converted into a call to the emergency services.
The Royal National Institute of the Deaf (RNID) has been working with partners to develop this vital service for many years. The service is being supported by the government, emergency services, Ofcom, the telecommunications sector (British Telecom, Cable and Wireless, Vodaphone, Orange, 02, T-Mobile and 3) and RNID.
ESMS is a live, fully operational national service, which has already successfully been used to gain assistance in hundreds of real emergencies, including assistance to deliver two babies safely!
This 'service' represents a major step forward as until now this community have found themselves unable to contact emergency services while on the move. It is hoped that as many of them as possible will register now - rather than wait for an emergency!
Registration only takes a couple of minutes and involves texting the word 'register' to 999 and then following the instructions received.
For more information regarding the service and how to register follow this link to www.emergencysms.org.uk
To view the leaflet on the EmergencySMS service click here