Greater Manchester Fire and Rescue Service
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A Knowledge Transfer Partnership (KTP) is a project between an organisation and an academic body to help an organisation improve its effectiveness and productivity through better use of knowledge, technology and skills that reside in the UK knowledge base.
In April 2008, Greater Manchester Fire and Rescue Service (GMFRS) entered into a KTP with the University of Salford to develop an Evaluation Toolkit that could be used to measure the effectiveness of its community safety initiatives. A KTP requires the recruitment of an Associate to work within the organisation, and for this KTP, the associate appointed was Heidi Koljonen. Heidi was recruited to specifically work on this project for two years and is now currently undertaking PhD research at the University of Salford.
This KTP project was match funded by GMFRS, with additional finances secured from The Northern Way and ESRC funding. Internal governance of the project was provided by a supervisor from both GMFRS and the University of Salford.
After the initial research, it became evident that the toolkit would have to address the needs of the user as well as some of the barriers to evaluation, and to be robust enough to assess the outcomes and impact of the wide range of activities undertaken by GMFRS. Most of the performance measurements (particularly youth engagement, arson reduction, home fire safety assessment) focus on process and output measures e.g. numbers of fire safety presentations provided to school children or the number of smoke alarms installed. The plan was to design a toolkit to go beyond assessing these measures and to enable GMFRS to determine: