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Welcome to Our Performance section

The past year has seen Greater Manchester Fire and Rescue Service consolidate major changes that have taken place over recent years, whilst also seeing us build on those changes to further reshape and continue to improve our service.

Those changes have played a significant part in the Audit Commission recognising Greater Manchester Fire and Rescue Service as "pioneering", performing strongly", "improving well" and the most efficient Fire and Rescue Service in England.

Our commitment to you

In 2009, we attended over 55,000 incidents in Greater Manchester, most areas receive a rapid response with the first fire engine arriving within seven minutes and the second fire engine within nine minutes. The fast response helps to limit the number of fatalities that occur.

We also work in the community carrying out home fire risk assessments, conducting visits to schools and advising businesses on fire safety. Greater Manchester Fire and Rescue Service is also committed to supporting and working with children and young people in the region through initiatives such as Fire Cadets, Prince's Trust, FIRETEAM and Firefly.

Corporate Plan 2011 - 2014 (click to view)

We published our draft Corporate Plan in October 2010 and embarked upon an extensive process of public consultation. Details of the process itself and the full feedback of the consulation can be found here.

Within that draft plan we acknowledged the state of flux and uncertainty we are
in and we set out the many challenges we face; with our proposals to address those challenges.

At the time, we were predicting a very significant financial challenge, and we also illustrated how the continuing risk of terrorism and how the growing implications of changes in climate could affect us. We explained how these global issues now not only touch all our lives as citizens, but have direct consequences on those with responsibility for delivering public services. Click here to read the rest of the introduction >>.

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• Facts and Figures
• Our Complaints Procedure
• Local Transparency - Spends over £500

Last update: 27/07/2011 16:01:33